April 2004: S.O.S: WHERE THE JOBS ARE GOING?

A phantom is roaming the planet and rattling the nerves of first world professionals: outsourcing. The service sector, the untouched harbor of many professionals in the US as well as in Europe, has witnessed the exodus of thousands of jobs to more attractive destinations. In this issue, we address this new phenomenon, which is revolutionizing labor markets across the globe and leaving many wondering whatever happened overnight. We provide some insights on the recent trends of worldwide outsourcing and examine the implications for Puerto Rico. Join us for an analysis and call to action of what PR should do to avoid being a loser in this global contest.